It all starts with getting to know your business, industry and most importantly what you view as your biggest "people" challenges. Do you need to raise productivity, customer service or client satisfaction? Are you trying to mitigate the fallout from bad hires? Do you need to raise the leadership abilities of your managers, or the engagement level within your workforce? These are but a few of the challenges facing most organizations today.
Our process is simple.
We offer a wide range of tools and resources to help you align the potential of your employees with the goals of your organization. When employees fit the position and culture of the company and are allowed to make use of their talents they thrive and become highly engaged. A highly engaged workforce translates into more production, increased customer and employee satisfaction, and ultimately increased profitability.
Our products and services fall into four general areas:
Selection includes pre-hire screening, performance modeling and succession planning. Our pre-hire screening helps you identifying quality candidates who will show up when they are supposed to, work hard when they are there, and have the integrity and right attitudes to keep the company out of harm's way. Performance modeling is the process of creating a benchmark of top performing characteristics to reliably predict success in a job. Succession planning allows for the identification of the employees who might be the best fit for a promotional opportunity within the organization.
Development includes coaching existing employees, building or balancing teams, managerial fit with reports, and enhancing the leadership skills of those in managerial or supervising positions. This can include mid and high level executives.
Engagement includes solutions for motivating employees by identifying what drives them and makes them want to live up to their full potential, creating an environment for increased productivity and employee morale. Motivating employees is crucial to the success of the rapidly changing workplace. Of all the functions a manager performs, motivating employees is arguably the most complex due to the fact that what motivates employees changes constantly.
Skills testing is a pretty straight forward solution. We can help you identify if a candidate is really as accomplished with Microsoft Excel as their resume indicates. Measure how adept the customer service candidate is in a simulated service or sales call. Does this warehouse candidate know how to operate a forklift? Over 1500 different skills test are available covering multiple industries and positions.
All of our assessments and surveys are delivered via the web using the latest technology to provide the best possible user experience. Our Client Profiles Assessment Center (PAC) allows you to completely control and manage your processes from scheduling candidates to generating a variety of useful and actionable reports. Additionally, integration with your applicant tracking system is available.
Clients who do not feel they are large enough to justify their own site or if outsourcing is the preference, we will work with you to develop a customized plan for managing the process on your behalf.
For additional information on each of our products we invite you to visit our products and solutions page to download brochures and sample reports.
